Question |
Answer |
Why does FirstClass Migrator generate an "Insufficient permissions" error when it tries to log into the Microsoft Exchange Server? |
Verify the following: � the Microsoft Exchange account the Migrator used to log into Microsoft Exchange has at least the "Editor Role" permission to all public folders that are accessible from the current Microsoft Exchange site �
the Windows NT account associated with the above Microsoft Exchange account has at least "Permission Administrator" rights to all three Microsoft Exchange permission levels (the organization level, server level, and site level). |
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Make sure the Windows NT account that FirstClass Migrator uses to log into MAPI and the Active Directory Service has at least the "Permission Administrator" privilege to local site directory objects. |
On Microsoft Exchange 5.5, when FirstClass Migrator tries to log into the Active Directory Service with alternate credentials, the login always fails, regardless of which credentials I use or what permissions I assign. |
Verify that you have specified the correct Microsoft Exchange version in the Migrator Application Settings form.
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Why can't I log into the Active Directory Service with default credentials? |
Verify that the account you used to start FirstClass Migrator has the "Permission Admin Role" privilege for directory objects under the current Microsoft Exchange site. |
On Microsoft Exchange 5.5, why can't I recover hidden accounts with the Unhide tool? |
To use Unhide on Microsoft Exchange 5.5, you must choose to log into the Active Directory Service with alternate credentials, and the credentials must also have at least the "Permission Admin Role" privilege to directory objects under the current Microsoft Exchange site. |
Why did some Microsoft Exchange accounts fail to migrate? The corresponding entries within the accounts' Migration History Log show a "Cannot add a person with that name" error. |
Verify that these Microsoft Exchange accounts have valid Last Names set.
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I cannot migrate any public folders to FirstClass. The error message shows "Failed to create the conference 'All Public Folders' ". What's wrong? |
Verify that the public folder container you specified on the Application Settings form actually exists on the FirstClass administrator's Desktop.
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On Microsoft Exchange 5.5, I rolled back an account migration. However, when I tried to migrate it again with the "Message Forwarding" option selected, everything works but the message forwarding. It didn't start working until the next morning. Why? |
On Microsoft Exchange 5.5, in order to improve the information store's performance, there is a two-hour minimum interval between each update on users' mailbox settings. This causes consecutive changes on the "Alternate Recipient" property not to take effect immediately. |
