Starting Voice Services
Do not start Voice Services until you have completed all hardware installation and you have configured Voice Services.
Once the Call Answer account and the administration preferences have been set, start Voice Services by double-clicking the Voice Services icon on the Windows desktop on the Voice Services machine.
Analog configuration
While Voice Services is starting, check that the number of port is correct. The screen will look something like this:
Dialogic D42/D82 voice board configuration
When you start Voice Services with all debug levels set to 0 (default configuration), you will see something like this:
T1/E1 configuration
When you start Voice Services with all debug levels set to 0 (default configuration), you will see something like this:
Stopping Voice Services
To stop Voice Services, choose Server > Polite Shutdown on the Voice Services console. This will allow processes to finish before being shut down.
 WarningNever stop Voice Services by clicking the X in the top right corner of the screen. This may corrupt settings in Voice Services and other software configurations.
Restarting Voice Services
Voice Services requires a restart when performing the following tasks:
� changes to the prompt directory
� changes to the area code or country code files
� changes to any field on the SMDI tab of the Voice Services Administration form
� changes to all TUI resources
� changing the pilot number
� selecting Do not answer calls at If there is no server connection on the general tab of the Voice Services Administration form
� changes to any option on the Call Logging tab of the Voice Services Administration form
� changes to the User Prefs tab, the Security tab, or the Services tab on the Group Privileges form.
The entire Voice Services machine requires a restart when performing the following tasks:
� any change to the Dialogic DCM requires a restart of Voice Services and the Voice Services machine to ensure that the firmware is correctly updated.
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