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General

Document
Keywords
About Voice Services
About FirstClass Unified Communications and Voice Services
What you need to know before starting
How Voice Services works

Analog Installation

Document
Keywords
Dialogic analog installation
Computer system requirements
Telephony requirements
Basic hardware configurations
Dialogic VFX 41JCT card
Connected Systems PBXLinks
Configuring the PBX
Configuring the COM port in Windows
Configuring the Connected Systems PBXLink settings
Installing the Dialogic VFX 41JCT card(s)
Basic hardware configurations
Brooktrout card
Connected Systems PBXLink
Configuring the PBX
Configuring the COM port in Windows NT
Configuring the Connected Systems PBXLink settings
Installing the Dialogic VFX 41JCT card(s)
Basic hardware configurations
Dialogic VFX 41JCT card
SMDI line
Configuring the COM port in Windows NT
Configuring the SMDI settings
Installing the Dialogic VFX 41JCT card(s)
VS installation - all configurations
Editing area code files in the Naarea folder
Editing country code files in the Country folder
Creating a Voice Users group
Giving users access to FirstClass Unified Communications
Adding a DN to a conference
Activating the TUI setup wizard
Starting Voice Services
Stopping Voice Services
Restarting Voice Services

D42/82 Installation

Document
Keywords
Dialogic D42/D82 installation
Computer system requirements
Telephony hardware requirements
Installing Dialogic D42/D82 series PBX integration board(s)
Configuring Dialogic D42/D82 series PBX integration board(s)
VS installation - all configurations
Editing area code files in the Naarea folder
Editing country code files in the Country folder
Creating a Voice Users group
Giving users access to FirstClass Unified Communications
Adding a DN to a conference
Activating the TUI setup wizard
Starting Voice Services
Stopping Voice Services
Restarting Voice Services
Verifying VS connectivity
Verify hardware install

T1/E1 Installation

Document
Keywords
Dialogic T1/E1 installation
Computer system requirements
Telephony hardware requirements
VS installation - all configurations
Editing area code files in the Naarea folder
Editing country code files in the Country folder
Creating a Voice Users group
Giving users access to FirstClass Unified Communications
Adding a DN to a conference
Activating the TUI setup wizard
Starting Voice Services
Stopping Voice Services
Restarting Voice Services
Verifying VS connectivity
Verify hardware install

VS Admin

Document
Keywords
Voice Services special configurations
How MWI redundancy works
Computer system requirements
Telephony hardware requirements
Installation and configuration
Voice Services administration
About DN modifiers
Possible DN modifiers
Examples

VS Maintenance

Document
Keywords
Dialogic D42/D82 installation
Computer system requirements
Telephony hardware requirements
VS installation - all configurations
Starting Voice Services
Stopping Voice Services
Restarting Voice Services
Voice Services maintenance
Session logs
Channel log files
Placing T1 channels out-of-service and in-service
To put all channels out-of-service
To put selected channels out-of-service
To put all channels in-service
To put selected channels in-service
Outbound call detail recording
Inbound call detail recording



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