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Your FirstClass system logs all user activity in its user statistics files. The Log Analyzer allows you to run analyses of this activity.
 NoteOnly the statistics the server has been told to save can be analyzed.
User statistics settings
User statistics settings allow you to control what information is displayed in your user analyses. To open the user statistics settings:
1 Open Log Analyzer.
2 Click Settings.
3 Select the Server/Disk Use.
4 Click Statistics Log.
Setting basic analysis preferences
Basic analysis preferences let you specify which login protocols you want analyzed. To set the basic preferences for user analyses:
1 Open the user settings window.
2 Select the Analysis tab.
3 Select the login protocols you want analyzed in your user analyses.
Setting advanced analysis preferences
The advanced analysis preferences let you specify which analysis features to generate specific analyses for, in your user analysis. To set the advanced analysis preferences for your user analyses:
1 Open the user settings window. .
2 Select Enhanced Analysis.
3 Select the features you want specific analyses to be generated for.
NoteIf there is no information regarding any of the selected features in the user statistics file(s), a specific analysis for that feature will not be made available.
Setting 7.1 compatible preferences
If you will be using the Log Analyzer with FirstClass Server 7.1 user statistics, you must first set the 7.1 preferences to ensure compatibility. To set 7.1 compatible preferences:
1 Open the user settings window.
2 Select 7.1 Compatible.
3 Choose your date and time formats and delimiters, as set on the Statistics Control form.
Setting the IP to Country preferences
The IP to Country settings allow you to specify the number of countries you want displayed in your IP activity section of the user analysis. To set the IP to Country preferences for your user analyses:
1 Open Log Analyzer.
2 Click Settings.
3 Click Preferences/Schedule.
4 Click Preferences.
5 Select the IP to Country tab.
6 Select Load IP to Country Data to display the countries from which the most client activity originated.
7 Choose the number of countries displayed in your user analyses at "Show Top Countries".
Setting your performance preferences
Use your performance preferences to set the number of network connections and remote sessions your server supports. To set your performance preferences:
1 Open Log Analyzer.
2 Click Settings.
3 Click Preferences/Schedule.
4 Click Preferences.
5 Select the Performance tab.
6 Choose the number of network conenctions and the number of remote session your server currently supports.
Saving user analyses
Log Analyzer gives you the option of saving the user analyses you generated in FirstClass Log Analyzer format (FCL). Saving your user analyses in this format is necessary if you want to perform a data comparison, since this is the only file type that it supports.
To save user analyses in FCL format:
1 Open the user settings window.
2 Select Save.
3 Select Save Analyzed Data.
4 Enter the path of the location where you want to save the files at "Save Data File Location".
or
Click Browse and select the save location.
5 Select the fields you would like to include in the saved analyses.
FCL files can be loaded into the Log Analyzer, in the same way as any statistics file
Viewing the user analysis
To view your user analysis after processing is complete, click View on the Log Analyzer main window. The user statistics analysis examines:
� user activity
� resource activity
� performance activity
The logins analysis
The login analysis provides a summary of the number of logins via each login protocol and is available under the Summary tab of the user analysis main window. A chart of these logins is displayed on the Chart tab.
A Details icon
 in the details column indicates that a detailed login analysis is available for that protocol. Click the icon to view the analysis.This is a typical protocol login analysis:
The FirstClass protocol analysis differs from a typical protocol login analysis slightly. In addition to the general information in a typical protocol login analysis, the FirstClass protocol analysis has a FirstClass tab, and an OS Chart tab.
Viewing daily, weekly, and monthly login analyses
You can generate daily, weekly and monthly login activity summary charts for each login protocol. To open the charts summary:
1 Click Charts and Reports in the user analysis main window.
2 Click Charts.
3 Click the protocol you want to analyze in the navigation bar. If a protocol summary chart is not available it's button will be inactive.
4 Click Daily Chart, Weekly Chart, or Monthly Chart tabs to see the desired chart.
 To view the data in daily, weekly and monthly chart summary in tabulated form:
1 Click Charts and Reports in the user analysis main window.
2 Click Hourly Logins.
 Viewing the HTML report
If you configured your report settings to create external reports with an HTML output format, an HTML Report button will appear under Charts and Reports in the navigation bar of the user analysis main window. Click HTML Report to view the report of the user statistics analysis in your default browser.
Viewing the performance analysis
Performance analysis allows you to:
� examine the performance of your server's sessions
� monitor statistics on file, message, system and maintenance events
� compare the trend in these events.
These events are also tracked by the Server Monitor.
NoteIf no performance data is recorded in your user statistics, the performance analysis will not be available. To record your server performance events to your user statistics files, set this option on your Statistics Control Form.
To view the performance analysis:
1 Click Performance in the user analysis main window.
2 Click Performance.
 The performance comparison analysis allows you to view a summary chart with all recorded performance events.
To view a performance data comparison analysis, click the Comparison View button
 .  Detailed perfomance analyses allow you to view the analysis details for selected performance event. These analysis consist of:
� an hourly chart
� an hourly table
� per-minute statistics
To view a detailed performance analysis for any of the listed events, click that event's button in the performance analysis main window.
To zoom in or out of a region of any charts in the performance analysis:
1 Place your cursor over the chart.
2 Single click.
NoteIf you have are zoomed in on a region of a chart, you can use the blue arrows to navigate to other regions of the chart.
Viewing the user activity analysis
The user activity analysis allows you to view detailed records of all logged user activity. To view the user activity analysis:
1 Click Activity Analysis in the user analysis main window.
2 Click User Activity.
To view a user's activity details, double-click the user's user ID.
Viewing the statistics control analysis
The statistics control analysis displays the number of times a particular activity was performed, a summary of each activity, and a detailed log of each activity and all users who performed it. To view the the statistics control analysis:
1 Click Activity Analysis in the user analysis main window.
2 Click Statistics Control.
To view the analysis summary for an activity, click the activity's button from the list navigation bar. These activities are described in the Journaling section on the Statistics Control form.
 Viewing the IP activity analysis
The IP activity analysis summarizes all client based activity on your FirstClass system. To view the IP activity analysis:
1 Click Activity Analysis in the user analysis main window.
2 Click IP Activity.
Viewing the conference activity analysis
The conference activity analysis summarizes the frequency with which each conference was accessed. Analyses and activity details for individual conferences are also available.
To view the conference activity analysis:
1 Click Containers/Documents in the user analysis main window.
2 Click Conference.
To view an individual analysis for a conference, double-click the conference name in conference activity analysis.
To view the activity details for a conference, click the details button.
Viewing the folder activity analysis
The folder activity analysis summarizes the frequency with which each folder was accessed. Analyses and activity details for individual folders are also available.
To view the folder activity analysis:
1 Click Containers/Documents in the user analysis main window.
2 Click Folder.
To view an individual analysis for a folder, double-click the folder name in folder activity analysis.
To view the activity details for a folder, click the details button.
Viewing the document activity analysis
The document activity analysis summarizes the frequency with which each document was accessed. Analyses and activity details for individual documents are also available.
To view the document activity analysis:
1 Click Containers/Documents in the user analysis main window.
2 Click Document.
To view an individual analysis for a document, double-click the document name in document activity analysis.
To view the activity details for a document, click the details icon.
Exclusion filtering for user statistics
Through Exclusion filtering, you can better analyze your user statistics by excluding any data that may not be relevant to the goals of your analysis from your user analyses.
Data from the following fields can be filtered:
� UserID
� OU
� IP
� OS
� Access method
� Statistics controls
� Time
� Date
Accessing filtering
1 Open Log Analyzer.
2 Click Settings.
3 Click Filter/Fast Tracker.
4 Click Filters.
 Search operators:
Performing user ID filtering
On the filtering form:
1 Select Enable Exclude filtering.
2 Choose UserID from the Search field.
3 Enter the string you want to filter at Search string.
4 Choose an operator from the Search operator dropdown.
Performing Operating System filtering
On the filtering form:
1 Select Enable Exclude filtering.
2 Choose OS from the Search field.
3 Choose the OS you want to filter from the OS dropdown.
Performing IP filtering
On the filtering form:
1 Select Enable Exclude filtering.
2 Choose IP from the Search field.
3 Enter the string you want to filter at Search string.
4 Choose an operator from the Search operator dropdown.
Performing access method filtering
On the filtering form:
1 Select Enable Exclude filtering.
2 Choose Access Method from the Search field.
3 Choose the access method you want to filter from the Access Method dropdown.
Performing activity filtering
On the filtering form:
1 Choose Statistics Control from the Search field.
2 Choose the user activity you want to filter from User activities dropdown.
Performing Organizational Unit filtering
On the filtering form:
1 Select Enable Exclude filtering.
2 Choose Organizational Unit from the Search field.
3 Enter the term you want to filter at Search string.
4 Choose an operator from the Search operator dropdown.
Performing time filtering
On the filtering form:
1 Select Enable Exclude filtering.
2 Choose Time from Search field.
3 Choose the start time of the period you want to filter at "Start Time".
4 Choose the end time of the period you want to filter at "End Time".
Performing date filtering
On the filtering form:
1 Choose Date from the Search field.
2 Choose the start date of the period you want to filter at Start Date.
3 Choose the end date of the period you want to filter at End Date.
Log Analyzer Data Compare
The Log Analyzer Data Compare allows you to compare two FirstClass Log Analyzer (FCL) files. The data comparison analysis consists of a user analysis for both FCL files with information on their differences.
Setting data compare preferences
Data compare preferences are set the same way as user statistics analysis preferences.
Generating data comparison analyses
1 Open Log Analyzer.
2 Click Data Compare.
3 Enter the location path of the first input file at "Left File".
or
Click the
 button to browse to the file.4 if a new browse window opens
Browse to the location of the second input file.
otherwise
Enter the location path of the second input file at "Right File".
or
Click the
button to browse to the file.5 (optional) Click
 to change the position of your input files. 6 Click
 .The layout of the data comparison analysis is the same as the user analysis. To understand how to use the data comparison analysis, see the user analysis guidelines.
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