Installing Dialogic D42/D82 series PBX integration board(s)
PBX preparation
Prepare your PBX exactly as outlined in the Dialogic documentation "PBX Integration board User's Guide for Linux and Windows (2001)".
Dialogic board installation
Follow the instructions in the Dialogic PBX Integration Boards installation and configuration pamplet that was shipped in the box with your Dialogic hardware.
• If you are installing a Dialogic VFX 41JCT LS fax resources board, you must install the D42/D82 in the top slot and the fax board beneath.
• The DCM (Dialogic Configuration Manager) for the D42/D82 automatically assigns a board ID to the D42/D82 (starting at 0).
• Since the board ID of a VFX 41JCT LS fax board must be greater than that of the voice board(s), set the rotary switch on the fax board to 2 or 3. If you add more voice boards, double check the board ID of the fax resources board to ensure the number is still greater than the number of voice boards installed.
• After installing the voice board, if the board ID display is flashing there is an error, or work in progress. Flashing 00-E1 to 00-E4 (D42) or 00-E8 (D82) means there is an error on the port number indicated by E# (remember that board IDs are assigned beginning at 0, so 00-E1 is an error on PBX port 0). An error may indicate the port is not connected, or the incorrect interface has been selected.
00-88 indicates the PCI Bus Reset is active.
Connecting the voice board to the PBX
The external cable connecting the D42/D82 board(s) to the PBX (PBX Integration-specific station interface cable) must be ordered separately.
When configuring the connection between the Dialogic voice board(s) and the PBX, the 36-position connector (the Dialogic PBX Integration-specific station interface cable) connects to a 50 pin amphenol connector.
The following table outlines how to configure the channels for a 2-wire system:
Channel One:
Use: Amphenol Pins: Telco Color Code:
Trans/ Rec 2 / 27 White Orange/Orange White
Channel Two:
Use: Amphenol Pins: Telco Color Code:
Trans/ Rec 4 / 29 White Brown/Brown White
Channel Three:
Use: Amphenol Pins: Telco Color Code:
Trans/ Rec 6 / 31 Red Blue/Blue Red
Channel Four:
Use: Amphenol Pins: Telco Color Code:
Trans/ Rec 8 / 33 Red Green/Green Red
Channel Five:
Use: Amphenol Pins: Telco Color Code:
Trans/ Rec 10 / 35 Red Slate/Slate Red
Channel Six:
Use: Amphenol Pins: Telco Color Code:
Trans/ Rec 12 / 37 Black Orange/Orange Black
Channel Seven:
Use: Amphenol Pins: Telco Color Code:
Trans/ Rec 14 / 39 Black Brown/Brown Black
Channel Eight:
Use: Amphenol Pins: Telco Color Code:
Trans/ Rec 16 / 41 Yellow Blue/Blue Yellow
Configuring Dialogic D42/D82 series PBX integration board(s)
Configuring the Dialogic D42/D82 series PBX integration boards and the Dialogic VFX 41JCT LS fax board requires the following steps to be done in the given order:
Install the Dialogic 5.1.1 firmware
1 Insert the CD and begin the setup.
2 Accept the defaults throughout the licensing.
3 Select "Custom Install".
4 Select the following components:
• Drivers, firmware & configuration files
• Online documentation (optional - as this is not standard documentation you will need, you may prefer to save space by leaving it on the CD.)
• Performance counters for Win NT Performance Monitor
• Global Call API
• Continuous speech processing
5 Proceed through the software install choosing the default settings.
6 Restart your Windows machine.
7 On startup, plug-and-play systems will receive a message that new hardware has been detected.
• Click Next throughout the new hardware configuration until the system prompts you to choose a driver for the new hardware.
• Do not search for or install a driver.
• Select Disable and then End to exit the hardware configuration.
• This process will repeat for each board you installed.
Install Dialogic 5.1.1 Feature Pack 1
1 The installation of the Dialogic 5.1.1 FP1 is a basic software install. Insert the CD and accept the defaults to install the software. You can choose to install the Dialogic documentation on the machine, or leave it on the CD. As this is not standard documentation you will need, you may prefer to save space by leaving it on the CD.
2 Restart your Windows machine.
Configure the boards using the Dialogic Configuration Manager (DCM)
1 Create a shortcut to the Dialogic Configuration Manager (DCM) on your Windows desktop.
If you selected the default installation location for the Dialogic setup, the file will be: C:\Program Files\Dialogic\Bin\ncm.exe.
2 Start the DCM.
You will see a screen similar to the following (this configuration includes a Dialogic D82JCT-U voice board and a Dialogic VFX 41JCT LS fax resources board:
3 Select the voice board by clicking it.
4 Choose Action > Configure Device.
5 Go to the Misc tab.
6 Choose PBXSwitch as the Parameter in the top section.
7 Choose your PBX type at Value.
8 Click OK.
Fax resources boards configure automatically.
9 Start the boards by clicking the start icon:
Any change to the DCM requires a restart of Voice Services and the Voice Services machine to ensure that the firmware is correctly updated.
Intall Voice Services
Complete installation instructions are found here.
You must return to this document to complete the configuration process.
Modify/edit the gcconfig.cf file
You must have a gcconfig.cf file in the [drive]:FCServer\vs\CONFIG folder on the Voice Services machine. This file contains essential information Voice Services requires about the configuration of the voice and fax boards.
The gcconfig file for D42/D82 series PBX integration boards must match the following:
gcconfig.cf for systems with 1 D82JCT-U and 1 VFX 41JCT LS fax resources board:
gcconfig.cf for systems with 1 D42JCT-U and 1 VFX 41JCT LS fax resources board:
gcconfig.cf for systems with 1 D42JCT-U and no fax resources:
Editing the gcconfig file
If your gcconfig file requires editing, open it using an ASCII text editor. The gcconfig file is location is \FCServer\vs\CONFIG\gcconfig.cf.
All entries in the gcconfig file are case sensitive.
Complete standard Voice Services configuration
The following links will lead you to a complete instructions for Voice Services configuration. Each of these procedures must be completed in the given order.
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