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Introduction
Introducing FirstClass
About the FirstClass system
FirstClass objects
Files and folders installed with FirstClass
Configuring connections
Types of connections
Where information is saved
Connections supported by default
If you want different behaviors for the same protocol
Protocol used by local network connections
Information you must supply
To configure your connection
Protocol used by high-speed Internet connections
Information you must supply
To configure your connection
Protocol used by basic Internet connections
Information you must supply
To configure your connection
Protocol used by dialup Internet connections
Information you must supply
To configure your connection
About TCP/IP
About UDP/IP
Protocols used by modem connections
Information you must supply
To configure Comm Toolbox connections
To configure all other modem connections
Flow control and handshaking
Baud rate
Fall back
Hardware carrier detection
DTR hangup
Modem standards
How FirstClass works with your modem
About modem connection scripts
Connection script commands
Information you must supply
To configure your connection
Information you must supply
To configure your connection
Changing the encryption level
Changing the authentication method
Logging into servers
About logging in
Logging in as a registered user
Autoregistering
Logging in as a guest user
Logging in using an IMAP client
Updating settings files
Clearing resources from settings files
Clearing settings files from the FirstClass Login form
Connecting to multiple servers
Logging in with multiple user IDs
Logging in from multiple computers
Checking your connections
Disconnecting from a server
Connecting automatically
Problems with network connections
Problems with modem connections
Recording connection information
Basic concepts
Ways to perform commands
Keyboard shortcuts
Window appearance
Changing window appearance
Moving split bars
Hiding the status bar
Resizing windows
Switching between 3D and non-3D
Changing window backgrounds
Going to specific windows
About toolbars
Showing and hiding toolbars
Moving toolbars
Adding toolbar buttons
Changing the order of toolbar buttons
Displaying text on toolbar buttons
Removing toolbar buttons
Resetting toolbars to the default
About the editing toolbars
About conferences
What you can do in conferences
Approving messages in conferences
About folders
Creating folders
Moving messages into folders
Setting preferences
Changing your client's time zone
Making FirstClass your default mail client
Customizing how FirstClass looks on your web browser
About the FirstClass Directory
Narrowing the Directory list
What you can do from the Directory
How to tell who is online
Hiding your presence
Seeing who has a container open
FirstClass views
Window pane views
Changing the view
Changing view properties
Changes you can make in all views
Moving icons
Locking icon positions
Showing the background behind icon titles
Hiding icon titles
Changing text color
Hiding column headings
Resizing columns
Changing column order
Showing gridlines
Showing row numbers
Sorting items
Grouping items
Selecting the columns to display
About Explore view
Opening messages sequentially
Starting in Explore view by default
Working with objects
Moving and copying objects
Deleting objects
Hiding objects
Opening objects with a single click
Working with multiple objects
Specifying print layout defaults
Changing information for closed objects
Changing information for open objects
Changing information for messages in multiple locations
Protecting objects
Making objects open automatically
Changing object locations using the Info form
Creating links on toolbars
Changing your Mailbox permissions
Creating mail handling rules
Adding picture files to Rules & Resources
Using picture files from Rules & Resources
Creating conferences
Setting conference permissions
Specifying mail handling rules for conferences
Providing information about conferences
Updating conferences' Directory entries
Subscribing conferences to mailing lists
Writing to mailing lists
About links
Creating container links to your own server
Creating container links to other servers or web pages
Creating bookmarks
Working with the content in your FirstClass objects
Changing magnification
Changing display mode
Applying background colors
Using picture files as backgrounds
Pasting pictures into backgrounds
Working with background pictures
Saving background picture files
About object content
Copying content from other sources
Inserting horizontal lines
Inserting page breaks
Editing content
Undoing editing changes
Spell checking text
Searching for text
Replacing text
About formatting content
Changing margins
Formatting paragraphs
Formatting text
Formatting horizontal lines
About embedded pictures
Hiding embedded pictures
Opening pictures in the viewer window
Saving embedded picture files
Embedding pictures
About tables
Creating tables
Pasting tables
Selecting table elements
Formatting tables
Formatting selected cells
Moving rows and columns
Deleting rows and columns
Merging cells
Splitting merged cells
Copying and pasting tables
About links in content
Creating URL links to web pages
Creating URL links to servers
How URL links behave in messages
How URL links behave in documents
Embedding markers
Working with markers
Embedding links
Working with links
If links don't work for other users
Embedding recordings
Playing embedded recordings
Messages
Getting information about senders and recipients
Listening to voice messages
Reading fax messages
Viewing Internet headers
Opening messages sequentially
Selecting what to list
Working with unread messages
Working with message threads
Changing message expiry dates
Dealing with Called, No message notifications
Dealing with junk mail
Retrieving mail from Internet mail accounts
About notification
Activating notification
What you can do from the notification popup
What happens when you create a message
Message forms
Creating messages
About stationery
Using stationery
About personal stationery
Creating personal stationery
Changing personal stationery
Addressing messages using the Directory
Addressing messages to conferences
Addressing messages to Internet addresses
Addressing messages to gateway addresses
Using addresses from other messages
Using addresses from external sources
Removing recipients
About signatures
Creating signatures
Adding signatures to selected messages
Making messages urgent
Making messages low priority
Requesting notification of message receipt
Preventing generation of nondelivery notices
Setting message sensitivity
Sending messages
Unsending messages
Checking whether messages have been read
Mailing files using a MAPI-enabled application
Replying to messages
Specifying default reply recipients
Replying to your default recipients
Replying to everyone
Replying to senders only
Replying to conferences only
Quoting original messages
Replying automatically
Forwarding messages
Forwarding messages automatically
Forwarding messages to pagers
About mail rules
Creating rules for received mail
Creating rules for sent mail
Creating advanced rules
Sorting rules
Running rules on demand
Sharing rules
Rules logs
Obtaining secure certificates
Generating certificate files
Exchanging S/MIME messages
Contact management
About contact management
Your Contacts folder
Viewing contact databases
Adding personal addresses
Creating mail lists
Grouping your contacts
About importing and exporting personal addresses
Importing personal addresses using vCard format
Importing personal addresses using Excel format
Exporting personal addresses
Creating contact databases
Setting contact database permissions
Transferring files
About transferring files
Specifying the default folder for downloaded files
Interrupted file transfers
Attaching files to messages
Previewing attached files
Attaching recordings to messages
Downloading attached files
Storing files in containers
Changing the subjects of uploaded files
Copying attached files to containers
Copying stored files to your computer
Calendars
About calendars
Types of calendars
Opening calendars
Calendar views
Calendar navigation
Printing calendars
Calendar reminders
Adding calendar events
Viewing calendar events
Updating calendar events
Deleting calendar events
Responding to invitations
Sending invitations over the Internet
Adding calendar tasks
Deleting calendar tasks
Viewing calendar tasks
Updating calendar tasks
About importing and exporting calendar items
Importing calendar items
Exporting calendar items
Creating calendars
Setting calendar permissions
Providing information about calendars
Updating calendars' Directory entries
Instant messaging
About instant messages
Responding to instant message invitations
Joining public chat rooms
Starting private instant messages
Creating public chat rooms
Setting instant messaging preferences
Contributing to instant messages
Naming instant messages
Inviting others
Attaching files to instant messages
Embedding recordings in transcripts
Temporarily leaving instant messages
Saving transcripts
Moderating instant messages
Documents
About documents
Creating standard documents
Creating documents using special forms
Updating documents
Exporting memos
Creating presentations
Showing presentations
Distributing presentations
Sharing personal information
About résumés
Updating your résumé
Viewing others' résumés
About the My Web Site folder
Creating content for My Web Site
Viewing others' web site contents
About the My Shared Documents folder
Creating content for My Shared Documents
Viewing others' shared documents
Working offline
About FirstClass Personal
Installing FirstClass Personal
Configuring FirstClass Personal
About your personal store
Starting FirstClass Personal
Your offline Desktop
Setting up your offline conferences
Reading and responding to messages offline
Sending messages offline
Problems using FirstClass Personal
FirstClass Personal console
FirstClass Personal log
Unified Communications
Types of voice greetings
Creating voice greetings
Creating a voice menu
Platform specifics
About FirstClass Plugin
Installing FirstClass Plugin
The FirstClass explorer bar
How FirstClass Plugin integrates with your web browser
Quitting FirstClass Plugin
Running external applications
Specifying audio devices
Substituting fonts
Quick References
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