How FirstClass conduits work with the Palm HotSync Manager
The Palm HotSync® manager can transfer and update information between five different FirstClass and Palm objects:
• Address (Palm)
Contacts (FirstClass)
• Date Book (Palm)
Calendar Events (FirstClass)
• Memo Pad (Palm)
Memos folder (FirstClass)
• To Do List (Palm)
Calendar Tasks (FirstClass)
• Mail (Palm)
Mailbox (FirstClass).
The Mail conduit for the Palm connected organizer only transfers new (flagged) messages when you synchronize and marks these messages as read.
 NoteThe Mail conduit currently does not support VersaMail or TreoMail; it only supports the older Palm Mail application.
How address fields map
Due to limited space in the Palm Address object, these standard FirstClass Contact Manager fields, located on the Personal tab, are not synched:
• Address
• City
• State
• Zip code
• Country.
Note
If you have customized your address forms this information may not apply.
Since there are only five fields for email addresses and phone numbers on the Palm and there are nine fields in FirstClass, only five FirstClass items can be synched. The synced items are selected in this order, based on whether the field is populated:
• Email
• Business Phone
• Home Phone
• Mobile Phone
• Pager
• Fax
• Phone 2 (Business tab)
• Phone 2 (Personal tab)
How to sync information
You can bi-directionally sync information from your FirstClass Desktop and your Palm device.
To sync information:
1 Enter new information in any of the five objects on your Palm connected organizer or your FirstClass Desktop.
2 Place your Palm connected organizer in the cradle.
Note
You can sync without using the cradle if you have a wireless Palm device that has access to a Windows desktop machine with HotSync installed. 'Network' must be enabled within the HotSync application for wireless synching to work.
3 Press the sync button on the cradle or the desktop on the Palm device.
After syncing, the objects on both your Palm connected organizer and your FirstClass Desktop will reflect the same information. Notice that a Memos folder is automatically placed on your FirstClass Desktop.
 WarningDocuments or messages larger than 4Kb will not be synchronized to your handheld device. We recommend separating large documents or messages.
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