 Before planning new gateways, service accounts and routes, you should know how all the servers in your FirstClass network interact with each other. We recommend that you prepare a map of your network.
Creating a gateway
1 Open the Gateways and Services folder on the administrator's Desktop.
2 Choose Admin > Add > Gateway Settings.
3 Configure the gateway using the Gateway Settings form.
Setting the gateway password
1 Click Directory on the Gateway Settings form to open the Gateway Directory Information form.
2 Enter the gateway password in the appropriate field.
Note
The same password must be entered on both ends of the gateway (at both sites).
Testing the gateway
The simplest way to check your gateway setup is to log into the gateway account on both the local and remote servers.
To log into the remote server, use the serial number of your local server as the user ID. To log into the local server, use the serial number of the remote server as the user ID. In both cases, use the gateway password as the login password.
Once you are logged in, you can perform the following tasks:
• prevent one or more messages in the gateway mailbox from being transferred
To do so, remove the Unread flag by clicking the flag while pressing Option (Mac OS/Mac OS X) or Ctrl (Windows).
• force a message to be re-sent
To do so, click to the right of the Mail icon while pressing Option (Mac OS/Mac OS X) or Ctrl (Windows). The Unread flag will appear beside the item.
• verify that the correct conferences are being replicated.
Forcing a manual gateway connection
You might want to force a manual gateway connection immediately after configuring the gateway, or during troubleshooting, to force conference replication.
1 Open the Gateways folder on the administrator's Desktop.
2 Open the gateway for which you want to force a connection.
3 Click Connect on Close.
4 Click OK to make the gateway log into the remote server.
Setting up conference replication
1 Make sure the conference you want to replicate exists with the same name on both servers.
2 Choose Admin > Give Alias with the conference selected.
3 Type the gateway's user ID at the "User ID" field.
4 Click Give Alias.
Note
For two-way conference replication, follow the steps both on your server and on the remote server.
Setting up self-serve replication
1 Open the General Conferences folder on the administrator's Desktop.
2 Choose File > New > New Conference.
3 Choose File > Properties (Windows) or Get Info (Mac OS X) with the new conference selected.
4 Type the name you want for this conference (for example, Self-Serve) at "Name".
5 Select "Protected".
6 Click OK.
7 Choose Collaborate > Permissions with the conference still selected.
8 Enter Other Sites at "Who" and choose Contributor at "Access".
This allows gateways to access this conference.
9 Enter All Users at "Who" and accept the default Disallowed at "Access".
This prevents users from contributing to this conference.
10 Add the gateway name at "List of subscribers".
11 Close the Permissions form.
12 Make the appropriate conferences available for replication by doing the following for each:
1 Select the conference.
2 Choose Collaborate > Add to Desktop.
3 Drag the resulting link from the administrator's Desktop to the self-serve conference.
4 Give a link to the self-serve conference to all gateways.
13 Notify the administrators of other servers to which your server will replicate.
Send them a message asking them to log in as the gateway account, then drag the links of any conferences they want to replicate from the self-serve conference to their gateway Desktop.
Note
Whenever you create new conferences or delete old ones, update your self-serve conference and keep other administrators informed of the changes.
Configuring Directory synchronization
1 Open the Multi-Site Setup folder on the administrator's Desktop.
2 Open Multi-Site Setup in the Multi-Site Setup folder.
3 Fill in the Multisite Setup form.
Forcing immediate Directory synchronization
1 Open the Gateways folder on the administrator's Desktop.
2 Open the gateway to the remote server.
3 Click Manual Sync on the Multisite tab.
4 Click Connect on Close to manually force the gateway connection.
Directory synchronization begins after the gateway has performed any other necessary tasks, such as message delivery and conference replication.
Routes
Before you add a route, you must obtain the serial number and site name of the final remote server. This can be obtained from the administrator of the intermediary gateway, or from the administrator of the server to which you are creating the route.
Adding routes
1 Choose Admin > Add > Route.
2 Fill in the Route form.
Remote names
If you have gateways and routes to other FirstClass servers, and you do not wish to synchronize your Directory with the other site's Directory, but you want to add selected individuals from other sites to your Directory, add them manually as remote names.
To add a remote name:
1 Choose Admin > Add > Remote Name.
2 Fill in the Remote Name form.
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