Introduction
What is FirstClass?
What you should already know
Server Concepts
Organizing people and communications on your system
Thinking about your organization’s structure
Thinking about how users communicate
Thinking about Desktop layout
Using gateways to expand your FirstClass system
About the FirstClass network store
About the FirstClass network store folder
The Logfiles folder
The Stats.dir folder
The Server folder
Netinfo file parameters
Using the FirstClass Directory
Using the administrator's Directory
Listing Directory entries
Selecting multiple entries
Performing multiple searches
Performing administrative tasks from the administrator's Directory
Understanding Directory filtering
Creating Directory filters
Default Directory filters
Your responsibilities as administrator
The administrator's account
Checking the administrator’s email
The admin menu
Subadministrators
Subadministrator restrictions
Creating subadministrator accounts
Adding additional security
Finding existing subadministrators
Where resources reside and how the server accesses them
Putting resources on your server
Making server resources available to users
If users cannot see resources
Configuring your server
Setting system defaults
MDM (modem) files
Modifying MDM files
Working with multiple volumes
Why you might need multiple volumes
Multiple volume considerations
Understanding the status of volumes
Full use volumes
Limited use volumes
Browse only volumes
Using FirstClass volumes for Mac OS X
External folders
Changing additional volumes status to full use
Registering user accounts on other volumes
Moving existing users to a new volume
Creating conferences on other volumes
Setting post office file permissions and ownership using fcfixvol
Approving volumes for external folders
Creating external folders
Linking external folders to CD-ROMs
Linking external folders to file servers
Setting up groups and OUs
About user groups
Standard user groups
Override groups
Configuration Groups
Directory Filtering Groups
Department Groups
Organizational units
Directory listings for organizational units
Conferences in organizational units
Organizational units and duplicate Directory entries
Creating a multi-tenant environment
How group and user privileges are set
Adding a user group/organizational unit
Deleting a user group/organizational unit
Setting the All Users group default privileges
Adding group privileges
Combining privileges and permissions for added security
Helpful privileges hints
Other approaches
Optional method for small systems
Setting up default Desktops
Understanding model Desktops
The All Users model Desktop
Exploring the All Users model Desktop
Configuration Groups’ model Desktops
Department Groups’ model Desktops
Personalizing users' Desktops
Setting up users' Desktops
Working with the All Users Model Desktop
The MailBox icon
Creating a Model Desktop
Renaming All Users Desktop objects
Deleting icons from Model Desktops
Changing icon properties and locations
Changing the Desktop size and view
Model Desktops and multiple groups
Setting the background image for a model Desktop
Creating Desktop links for individual users
Setting up conferencing
About conferences and conference groups
The General conferences folder
Renaming conferences
Using conference groups
Controlling access to conferences
Conference and conference group permissions
Using mail rules in administering conferences
Other approaches
Creating conferences
Creating conference groups
Making unread objects open automatically
Adding conferences to Model Desktops
Model Desktops and multiple groups
Subscribing users to conferences
Setting conference group permissions
Adding conferences to conference groups
Setting conference permissions
Making conferences unlisted
Setting up calendaring
About the All Calendars group
Using group and resource calendars
Using group calendars
Using resource calendars
Group collaboration using group and resource calendars
Giving users access to calendars
Adding calendar groups
Creating group/resource calendars
Allowing users to schedule by period
Setting up public mail lists
About public mail lists
Creating a public mail list
Limiting who can see the mail list
Setting up real-time messaging
Public instant messaging
Setting up a public chat forum
Setting up user accounts
How users connect to the server
Understanding sessions
Network sessions
Modem sessions
Understanding how users connect
Regular users
Remote users
How classes of users are treated differently
About user accounts
Adding a user account
Editing a user account
Deleting user accounts
Using mail rules in administering conferences
Creating rules for users
Connecting to other servers
Understanding gateways
About conference replication
Avoiding replication loops
About self–serve replication
Controlling access to replicated conferences
Setting up multisite mail
Using Directory synchronization to automate multisite mail
Directory synchronization considerations
Types of Directory synchronization
Planning your network
Manual multisite mail
Creating a gateway
Setting the gateway password
Testing the gateway
Forcing a manual gateway connection
Setting up conference replication
Setting up self-serve replication
Configuring Directory synchronization
Forcing immediate Directory synchronization
Routes
Adding routes
Remote names
FirstClass scripting
New in this release
About FirstClass scripting
Allowing access to FirstClass scripting
To allow other users to send scripts
FirstClass scripting syntax
Identifying the correct commands to use
Sending FirstClass scripting commands to the server
Using FirstClass scripting to generate lists
Using Example.fc to find form and icon IDs
Using Example.fc to look up a field ID
Using Example.fc to look up an icon ID
Commands for managing user accounts
Commands for managing FirstClass objects, gateways, and routes
Commands for managing form field information
Other commands
ADD NETWORK/ADD TELECOM
ADD REMOTE
ADD ROUTE
AN
CHGALIAS
COPYFLD
DEL
DELALL
DELFLD
DN
ENABLEFIELDSUBSTITUTION
EXIT
EXPORT
SETEXPORTFILTERS
GET
GETADMIN
LICENSE
LINK PATH
LINK USER
LIST
NEW
PATHCHAR
PGADD
PGDEL
PUT
PUT PERMISSIONS
PW
REMOVE
RENAME
REPLY
SETEXPORTFILTERS
SETOU
SNAPSHOTF
UPLOAD
WRITE
Server maintenance
Monitoring system usage
Disk use statistics
Viewing a Disk Usage file using FirstClass
Viewing a Disk Usage file using a text editor
Releasing disk space
User statistics
Creating customized user statistics reports
Viewing a user statistics file
The user statistics file format
User activities in the Journaling section
Server statistics
Resetting server statistics
Deleting server statistics files
Daily log files
Viewing log files
Deleting log files
Shutting down and restarting the server
When to restart your server
Sending broadcast messages
Logging users off
Logging off all users
Logging off selected users
Disabling logins
Disabling logins for all users
Disabling logins for a user group
Disabling logins through your modems
Resetting server modems
Console menu items
About audit
Automatic full audit
Manual full audit
Single audit
Console output messages
Server maintenance
Mirroring your FirstClass network store
What is mirrored on the server
Mirroring tasks
Backing up mirrored content
Permanently stopping mirroring
Why you should always be prepared
Why should you perform backups?
Choosing a backup schedule
Choosing a backup medium
Backing up your server
Backing up your network store
Automated backup
Snapshot Hold & Release
Server console menu method
FirstClass scripting method
Restoring your network store
When to perform a restore
Performing a restore from a backup
Selectively restoring network store objects
Security
Working with firewalls
Considerations for choosing a firewall
Firewall architecture
Encryption
Types of firewalls
Network-level firewalls
Stateful Inspection
Circuit-level firewall
Application-level firewall
Network Address Translation (NAT)
SOCKS4
Performance versus security
Ports requirements
Troubleshooting
Errors in user data
Errors in many Directory entries
Errors in a single Directory entry
FirstClass Directory Services
About FCDS
What FCDS supports
Restrictions on duplicate names
Standalone mode
Slave mode
Master-slave mode
Authentication and the FCDS mode
Sun Microsystems iPlanet Directory Server considerations
Microsoft Active Directory considerations
FCDS installation
Configuring FCDS
Updating the FCDS settings file
Registering FCDS as a Windows server
Running FCDS in another language
Basic startup
Startup parameters
Other ways to start FCDS
Importing and exporting LDIF files
Syncing to the external LDAP server
FCDS logging
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