Sending broadcast messages to all connected users
You can send a broadcast message to every connected user. This message appears automatically on their screens, instead of in their Mailboxes. You might send a broadcast message, for example, if you want users to log off so you can do a backup.
To send a broadcast message:
1 Choose Admin > Broadcast.
2 Type your message (maximum 80 characters).
3 Click Broadcast.
Logging users off
You can log off all users or selected users.
Logging off all users
1 optional
Choose Collaborate > Who's Online to see who is currently logged in.
2 Choose Admin > Control > Logoff All Users.
3 Click OK.
When you log off all users, everyone except yourself and subadministrators are logged off immediately. If you need to log off subadministrators, you must log them off selectively.
Logging off selected users
1 Choose Collaborate > Who's Online or Admin > Session Monitor.
2 Select the users to be logged off.
3 Choose Admin > Control > Logoff Selected Users.
When you log off selected users, they are logged off immediately. This can include yourself and subadministrators.
Disabling logins
Occasionally you might want to temporarily disable logins. Before disabling logins, it is a good idea to warn users with a broadcast message, so that they can save any work in progress.
Disabling logins for all users
The administrator and subadministrators can still log in. Other users cannot log in until you re-enable all logins by reversing this procedure or restarting the server.
1 Choose Admin > System Profile.
2 Select "Disable all logins" on the Server tab.
3 Click OK.
Disabling logins for a user group
Users in this group cannot log in until you re-enable at least one access option.
1 Open the Groups folder on the administrator's Desktop.
2 Open the user group for which you want to disable logins.
3 Clear all fields in the Access section.
4 Click OK.
Disabling logins through your modems
Modem users trying to connect to a server that is shut down normally get no answer. If you prefer that they get a busy signal, you can take all modems off hook. This is called busying out modems.
1 Shut down your server.
2 Start FirstClass Tools.
For information on starting FirstClass Tools, see FirstClass Tools Reference.
3 Choose File > Busy Out All Modems.
Resetting server modems
Most modems are not set up to work with your server when they are initially turned on. When the server starts up, it sends a Reset string to each modem to set it up correctly. The server also sends the Reset string to a modem when a user logs off, or when a session ends for some other reason.
If you turn a modem off and back on again, or otherwise reset it, you must force the server to send these strings again by choosing Admin > Control > Reset Server Modems. The reset command is sent to all modems not actively being used for connections.
If the server does not receive an OK response after 50 attempts to reset a modem, it reports the problem to you by email.
Choosing Reset Server Modems also causes Internet Services to disconnect and reconnect.
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