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You can log trace information that tells you how the connection between your FirstClass client and a server is operating. You can use this information to help you solve your problem on your own, or with the help of your administrator. Trace information can be logged for various connection events. This information is added to the standard logging information in the FirstClass client log file.
Specifying the trace information to log
1 Open the FirstClass Login form.
2 Make sure a settings file is selected at "Address" that uses the type of connection (for example, Local Network) for which you want to log trace information.
 NoteTrace information will be logged for every settings file that uses this type of connection.
3 Click Setup to open the Service Setup form.
You can verify that you are configuring the correct connection type by looking at the value in "Connect via". For example, to log trace information for a high-speed Internet connection, this field should say High-Speed Internet.FCP.
4 Click Configure.
5 Click the Advanced tab on the Configure Connection form.
6 Select the events for which you want trace information at "Trace options".
Generating the log
Windows
To generate the log file, add the following line in the [FCSetup] section of the FCIC.ini file in your Windows folder:
debug=1
The log file is called FCIC.log, and is located in the FirstClass application folder. The file is saved with an extension of .old the next time you start FirstClass (if debug=1 is still set). If you need to save several log files, rename each one with a unique name before you next start FirstClass.
Mac
To generate the log file, press Command Option as you start FirstClass. You will see a console window, which is an online version of the log that is being generated.
The log file is called FirstClass.log, and is located in ~/Library/FirstClass. The file is overwritten each time you start the client using Command Option. To save log information permanently, rename the log file before you next start FirstClass.
Linux
To generate log files, start the FirstClass client from a terminal window, and redirect logging information to the file name and location of your choice. The following example starts FirstClass and redirects logging information to a file called fcc.log in the ~/firstclass directory:
/opt/firstclass/fcc 2> ~/firstclass/fcc.stderr.log > ~/firstclass/fcc.log &
Log files are overwritten each time you start the client using this command. To save log information permanently, you can:
• rename a log file before you next start FirstClass
• append new logging information to an existing file by using >> instead of > in your redirect command.
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