Adding files to instant messages

You can:

• embed a file, such as a picture or sound file, in the transcript

• attach a file to the instant message.

To	Do this	Additional information
embed a file	1 Click Browse below the transcript pane. 2 Select the file. 3 Click Embed Object.	If you view an embedded file full size by clicking it, you can return to the transcript by clicking your web browser's Back button.
attach a file to the instant message	1 Click Browse at "Attachments". 2 Select the file. 3 Click Attach.	The attachment is displayed in the "Attachments" list. You can remove the attachment, just as you can message attachments, by clicking the Delete icon beside it.